Quick answers to get started with confidence

Frequently Asked Questions

We answer the most common questions about the use, operation, security, and support of our platform.
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Discover how Odontomy works.

General Questions

We answer the most common questions about the platform and its operation.

Odontomy is a comprehensive management platform for dental clinics and offices. It centralizes patients, scheduling, treatments, odontograms and periodontograms, finances, inventory, pharmacy, laboratories, and reports, all in one place.

Odontomy is designed for dental clinics, offices, and dental professionals who need to organize daily operations, improve patient care, and grow their business with clear data.

No. Odontomy is designed for daily use in offices and clinics. The interface is simple, with guided flows and screens designed to work quickly during patient care.

Yes. Odontomy works from any device with a web browser: mobile, tablet, or computer. Ideal for checking schedules, patient records, and tasks from wherever you are.

Management of establishments and operations

Information for Clinics

Key information for managing your clinic, clinic, or establishment.

You start by creating your clinic and setting up the basics: office details, hours, professionals, services, and scheduling rules. Then you add patients and begin to record treatments, dental charts, and progress notes. In minutes, you can start working.

Yes. Odontomy allows you to manage multiple clinics or a clinic from a single account.

Yes. You can manage patients, treatment(s), events, and payments.

Yes. Each patient has their complete history of procedures, medical history, and events.

Your information always protected

Data and Security

Learn how we protect and manage your data.

Yes. Odontomy allows importing data through CSV files compatible with Excel.

Yes. Odontomy protects information with role-based access controls, good security practices, and change logging. Your clinic defines who can view or edit each area (patients, finances, inventory, etc.).

Yes. You can export data and reports for backup or analysis (for example: patients, schedule, treatments, billing, and inventory), while maintaining control of your information.

You. All the information uploaded in Odontomy belongs exclusively to the professional.

Information about prices and plans

Plans and Subscription

Learn how Odontomy plans work.

Odontomy operates through a monthly or annual subscription, with plans tailored to the size of your operation.

No. You can cancel or change your plan at any time.

Yes. You can start with a free trial to get to know the platform.

Yes. You can upgrade your plan as your operation grows.

Information for customers and visitors

FAQ for Patients

Answers for those who use Odontomy as clients.

Generally yes, to ensure secure communication.

No. To search for clinics and dentists, the use is free.

The responsibility lies with the clinic that offers the product or service.

From the clinic's profile, through the enabled channels.

Shift and service management

Appointments and Reservations

Everything you need to know about reservations.

Go to the clinic's profile, select the service, date and time, and confirm the booking.

Yes. You can cancel it from the confirmation email or from your user panel.

Yes. You can change the date or time according to the clinic's conditions.

We are here to support you.

Support and Help

Our team helps you when you need it.

We offer human support, documentation, guides, and personalized assistance.

You can write to us at info@odontomy.com and our team will respond to you.

Yes. Odontomy is designed to operate in different countries with multilingual support.